Returns & Exchanges
At RubiaWear, we want you to feel confident and inspired in your dancewear, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Please ensure all garments are in their original condition to qualify for a full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging and include the provided packing slip to ensure your return is identified correctly.
- 3.Ship It Back
Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.